Capital Com (UK) Limited, also known as Capital.com, is a fintech company with AI-enabled trading platforms. The easy-to-use technology provides access to 3,000 markets globally, including cryptocurrencies, commodities, and CFDs. To date, it has nearly a million clients and $88 billion in traded assets.
Capital Com was founded in 2016 with a mission of making trading more accessible. Its defining feature is its artificial intelligence integration, which assists investors in trading decisions. Instead of a one-size-fits-all approach, traders get tailored advice based on their specific needs and goals.
If you want to use Capital.com or its mobile app, we're here to help. Our Capital Com review covers everything from account types to deposit methods to trading platforms. Here's everything you need to know about Capital.com.
- Products Offered: Forex, Commodities, Indices, Cryptocurrency, Stocks
- Year Established: 2016
- Number of Instruments: 3,000+
- Maximum Leverage: Up to 30:1
- Minimum Deposit: $100
- Demo Account: Yes
- Regulation: FCA, CySEC
- Trading Platforms: Web, iOS, Android
- Base Currencies: GBP, USD, Euros, Zlotys
- Account Types: Standard, Plus, Premier
- USA Accepted: No
Table of Contents
- 1 Trading Platforms
- 2 Mobile Trading
- 3 Spread Betting
- 4 Assets to Trade
- 5 Leverage
- 6 Account Types
- 7 Accepted Countries
- 8 Regulation and Security
- 9 Deposits and Withdrawals
- 10 Charges and Fees
- 11 Opening an Account
- 12 Education
- 13 Customer Support
- 14 Final Verdict – Should You Use Capital.com?
Capital Com has a stunning web platform and powerful tools to ensure a successful trading experience. In 2019, it earned awards for the Best Online Trading Platform, Most Innovative Broker in Europe, and Most Transparent Brokerage Service Provider in Europe.
You can leverage 75 different technical indicators and a wealth of analytic tools to research, review, and execute orders. Capital Com SV Investments include cutting-edge risk management resources, such as stop-loss and take-profit, for smarting trading. That way, you can trade with confidence, whether you're a seasoned veteran or beginner.
Trade on-the-go with the Capital Com mobile trading app. The sleek and modern app has a worldwide following for reliable CFD and forex trading. The fast sign up and intuitive interface let you start CFD trading fast.
The mobile app includes all the features you'd expect in a desktop display, and its award-winning design comes with the same AI-enabled trading insights, price alerts, and educational materials. You can download the app on the App Store or Google Play.
Capital.com promises spread betting with zero commissions and tight spreads. The CFD and forex trading platform allow you to choose from thousands of different markets with consistently competitive rates. That includes world-class order execution, so you get low spreads.
The integrated artificial intelligence allows you to make informed decisions on each trading platform. Capital Com has a smart bias detection system to mitigate risk and personalize feedback. This form of trading is also exempt from the capital gains tax, so traders have a cost-effective way to turn a profit.
Assets to Trade
Capital.com offers traders a wide range of tradable assets with more than 2,400 shares and 70 cryptocurrencies. Here are some of the other assets you can trade:
- 2422 Stocks
- 27 Commodities
- 21 Indices
- 70 Cryptocurrencies
- 137 Forex Pairs
As expected from top forex brokers, Capital Com also allows cryptocurrency pairs, so you can trade different digital currencies as opposed to CFDs that are purely dollar-for-dollar. Capital Com doesn't offer ETFs or binary options.
Capital.com allows up to 30:1 leverage across its trading platforms. Their thresholds comply with ESMA requirements for different asset classes. Traders must use a professional account if they want to access the maximum leverage.
- 30:1 for significant currency pairs
- 20:1 for gold, non-major currency pairs, and significant indices
- 10:1 for commodities other than major-indices and gold
- 5:1 for individual equities
- 2:1 for cryptocurrency and other assets
After your initial deposit, you can pick from three account types. Standard, Plus, and Premier accounts come with similar features, including access to the Android and iOS mobile trading apps, 30:1 leverage, and advanced charts. Traders also receive negative balance protection, regardless of their account type.
The most popular option for professional traders looking to start trading CFDs, the Plus account, includes customized analytics and a dedicated account manager. Like the Basic account, it has a minimum deposit of $3,000. The Premier account has a minimum deposit of $10,000, exclusive webinars, and company event access. Capital Com doesn't offer an Islamic account for users in predominantly Muslim countries.
Capital.com has international reach. It has global offices in the United Kingdom, Belarus, and Cyprus, and users on five continents. Traders can open an account if they live in one of the following countries:
- United Kingdom
- South Africa
- New Zealand
- Hong Kong
- The Netherlands
The United States is the most notable country that doesn't allow advanced CFD trading. The USA Securities and Exchange Commission doesn't permit the use of OTC financial instruments. However, non-residents residing in the United States can use them.
CFDs continue to expand into new markets. Depending on where you reside when you open a Capital Com professional account, CFDs will appear as swaps, turbo certificates, or callable bull/bear contracts (CBBCs). Some of the services in this review may not be available based on your country's restrictions.
Regulation and Security
When choosing a provider, you should consider security and legitimacy as your top priority. Like other qualified industry brokers, Capital Com has independent third-party companies review and monitor its operations. Here's a review of the trading platform's regulation and authorization:
- Capital Com (UK) Ltd is authorized and regulated by the Financial Conduct Authority (FCA) (registration number 793714)
- The forex and CFD broker is registered in England and Wales under the company number 10506220
- Capital Com SV Investments Limited is a Cyprus Registered Company (registration number HE 354252)
- The web trading platform is regulated by CySEC, also known as the Cyprus Securities and Exchange Commission (license number 319/17)
Capital Com offers traders additional peace of mind through strategic partnerships. It works with Europe's largest financial institutions to handle and protect your money with segregated bank accounts. That way, funds are separate from Capital Com operations accounts.
If anything happens to your money, Capital Com has compensatory means to help you recoup your losses. Even a minimum deposit receives complete protection from the Financial Services Compensation Scheme and the Investor Compensation Fund. The broker complies with PCI Data Security Standards to reduce your risk of a cyber-attack, too.
The negative balance protection is one of the most attractive risk management tools offered by forex brokers. This web-based trading platform helps you reduce the risk of losing money by capping your losses at your deposit amount. If the market veers in the wrong direction, the negative balance protection and margin closeouts minimize your financial risk.
However, it's important to remember that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage, regardless of the broker or platform used. Roughly 72.6% of retail investor accounts lose money when trading CFDs with Capital Com. This is well below the FCA estimated average of 82%, but the high risk of losing money when trading CFDs should still be kept in mind. CFDs should be avoided unless you are ready to take the high risk involved.
Deposits and Withdrawals
Capital Com makes depositing and withdrawing money fast and straightforward. You can use a debit card, credit card, iDeal, Giropay, bank wire, or e-wallet, like Neteller and Skrill. The minimum deposit is $20 unless you use a bank wire, which requires at least $250.
Both the desktop and mobile Capital Com platforms come with SafeCharge. The 3D secure traffic forces traders to insert additional information for authorization purposes. Non-3D traffic users can withdraw up to €35,000 per day with 3D traffic traders may receive €50,000 per day.
Charges and Fees
Capital Com offers largely fee-free brokerage services—a point that helps the platform fare well in trader broker reviews.
Unlike competing broker companies, you don't pay fees when you deposit or withdraw money, open or close an account, or get a quote. The broker does charge an overnight fee to spend money in under 24 hours based on the leverage.
Capital Com makes its money on the Buy/Sell spread. Each of the trading platforms incorporates the spread into quoted rates and never up-charges traders. This novel approach is why the CFD and forex broker earned awards as the Most Innovative Broker and Best Trading Platform.
Opening an Account
Capital Com makes it easy to start trading, whether you open a demo account or a professional one. The forex and CFD brokerage firm requires an email address and username to begin. New traders will need to verify their identities and residencies, which are mandatory for anti-money laundering (AML) and Know Your Customer (KYC) compliance.
After you fill out your information, send Capital Com a copy of your government-issued ID and a document providing residency. Valid documents include bank statements and pay stubs. Once you complete these steps, you can select an account type and complete your first deposit.
Even the best traders learn new things every day. Whether you want to understand a technical analysis or currency pairs, Investmate can help. The education trading app provides an all-in-one resource to learn about finance.
Investmate is free and comes with various videos, tips, and guides. Currently, there are more than 30 courses on the trading app. Capital Com offers Investmate on both Android and iOS.
Learn alongside other investors with a Capital Com webinar. The broker organizes regular online meetups where traders can learn the latest market trends and best practices. Talk with some of the industry's best brokers and take your trading strategy to the next level.
Capital Com has a dedicated section of its website called "Learn to Trade." It contains courses and how-to guides that teach the fundamental steps of trading and information to help you understand and avoid the risk of losing your money. If you need additional information, click live chat support (Capital.com) to speak with a trading expert.
Clients can reach the Capital Com customer support team 24/7 at +44 20 8089 7893 in the UK. The company is on the 4th Floor at 64-65 Vincent Square in Westminster.
Don't live in the UK? You can use one of the other company phone numbers to contact country-specific customer support. Capital Com also has a live chat and 'Contact Us' form. Whether you need help with a bank transfer, debit card deposit, or want to understand a scam or risk warning, their team can help.
Final Verdict – Should You Use Capital.com?
Capital Com is a well-respected and well-regulated web-based broker. It has nearly a million clients and offices around the world. If you want an easy-to-use trading experience and access to thousands of markets, Capital Com is worth consideration.
Again, remember that CFDs are complex instruments and come with risks that not everyone can afford to take. Many retail investor accounts lose money on CFDs. If you want to review Capital Com's features before making a commitment, open a demo account. It gives you access to the same wealth of insights and tools without risking a penny.
Robert Wolfe is the founder and chief editor of Impact Investing Collaborative. Robert is an expert trader with over 10 years of experience trading binary options, Forex, and CFDs. He prides himself in providing accurate and in-depth reviews in order to help others find a trading platform that fits their needs. When Robert isn’t actively trading or managing Impact Investing Collaborative, he enjoys spending time with his 3 kids, playing golf, and spending time outdoors.